Home

Support

Language

Currency

Check JaJapan eSIM Compatibility

Ensure your device supports eSIM technology for our Japan 5G KDDI network service.

Quick Compatibility Check

Dial *#06# on your phone to check if you have an EID number

*#06#

If your device shows an EID (Embedded Identity Document) number, it supports eSIM

Apple iPhones

iPhone XS, XR and newer models support eSIM

  • • iPhone 17 Series
  • • iPhone 16 Series
  • • iPhone 15 Series
  • • iPhone 14 Series
  • • iPhone 13 Series
  • • iPhone 12 Series
  • • iPhone 11 Series
  • • iPhone XS, XS Max, XR

Google Pixel

Pixel 4 and newer models support eSIM

  • • Pixel 9 Series
  • • Pixel 8 Series
  • • Pixel 7 Series
  • • Pixel 6 Series
  • • Pixel 5 Series
  • • Pixel 4 Series

Samsung Galaxy

Galaxy S20 and newer models support eSIM

  • • Galaxy S25 Series
  • • Galaxy S24 Series
  • • Galaxy S23 Series
  • • Galaxy S22 Series
  • • Galaxy S21 Series
  • • Galaxy S20 Series

iPad (Wi-Fi + Cellular)

iPad Pro, Air, mini, and iPad (10th gen+) with cellular support eSIM

  • • iPad Pro M4 (2024)
  • • iPad Air M2 (2024)
  • • iPad mini (7th gen, 2024)
  • • iPad (10th gen+)
  • • iPad mini (5th–6th gen)

Other Android Devices

Many modern Android phones support eSIM

  • • OnePlus 12 & newer
  • • Xiaomi 14 & newer
  • • Oppo Find X7 & newer
  • • Motorola Edge 40 & newer

Windows Laptops

Windows 10/11 laptops with built-in cellular

  • • Surface Pro X
  • • Surface Pro 9 5G
  • • ThinkPad X1 Carbon
  • • Dell Latitude 9000

Important Requirements

  • Your device must be carrier-unlocked
  • eSIM can only be installed once per QR code
  • Do not delete the eSIM profile once installed
  • Install the eSIM before your trip for best results